A scorecard for the AI age | OpenAI

Core Framework: Useful Intelligence per Dollar

OpenAI CFO Sarah Friar proposes a four-question scorecard for measuring AI value, centered on "Useful Intelligence per Dollar":

  1. How much useful work gets done? — Tokens create value when they transform into work people can use. Start with one workflow, define "done", and measure that outcome in the system where the work happens.
  2. What does a successful task actually cost? — Cost per successful task = (full cost of completing work) / (tasks that met the quality bar). The lowest price per token does NOT always produce the lowest cost per outcome. A frontier model may deliver best value even for routine tasks if it produces the right answer in one pass.
  3. How often does AI get the work right? — Dependability = ready-to-use vs needs-correction vs needs-escalation rates. Before AI moves from drafting to taking action, organizations should define data access boundaries, system permissions, and human review thresholds.
  4. Does each AI dollar buy more work as usage grows? — Track the same workflow over time. If completed work grows faster than total cost while quality holds or improves, each AI dollar produces more value.

Key Data

  • GPT-5.6 Sol with max reasoning: 72.7% on DeepSWE v1.1 (long-horizon engineering tasks), above Claude Fable 5's 69.9%, at 36.2% lower estimated API cost
  • GPT-5.6 Sol used 54% fewer output tokens than another leading model on the Artificial Analysis Coding Agent Index while setting a new state of the art

Economics Insight

"Compute sits at the center of this equation": Better models, more efficient inference, purpose-built hardware, higher utilization, smarter routing, and stronger product design all improve the return on compute. The gains compound: better infrastructure → better research → more capable models → better products → drive adoption → support continued investment.

Enterprise Context

ChatGPT Work builds on ChatGPT Enterprise security/compliance/workspace-management. Three action-readiness tiers: ready-to-use (met quality bar as delivered), needs-correction (required another attempt or human edits), needs-escalation (person needed to step in).

Relevance to Knowledge Base

  • Directly aligns with "架构质量=Token效率" and Token FinOps: cost-per-successful-task not cost-per-token
  • Overlaps with Delegative UI: AI moving from drafting → taking action, with people providing judgment
  • Connects to 多模型策略: tiered model family (Sol/Terra/Luna) for routing optimization
  • Provides empirical data for Token FinOps pricing transparency (GPT-5.6 54% fewer output tokens, 36.2% lower cost)